Step into Skating At 2018 and lose yourself in a world of enchantment, magic and wonder as we bring a heady slice of European après ski to Australia’s capital cities this June and July. Offering an open-air ice rink, fantastic rides, great entertainment and delicious food and drink options. Skating At Festivals offers something for everyone. A true Winter wonderland experience.
FAQs...
WHAT IS SKATING AT FESTIVAL?
WHERE IS SKATING AT FESTIVAL HELD?
Sydney, NSW
Cathedral Square
St Marys Rd, Sydney NSW 2000
Perth, WA
Elizabeth Quay
The Esplanade, Perth WA 6000
Brisbane, QLD
King George’s Square
Ann St, Brisbane QLD 4000
Toowoomba, QLD
Civic Square
Herries St, Toowoomba QLD 4350
Canberra, ACT
Garema Place
Garema Pl, Canberra ACT 2601
Melbourne, VIC
TBC
Southbank, Melbourne VIC 3000
Sorrento, VIC
Sorrento Foreshore, Mornington Peninsula
3176 Point Nepean Road, Sorrento, Victoria, 3943
St Kilda, VIC
Acland Street Promenade
Cnr Acland St & Barkly St, St Kilda, VIC 3182
Adelaide, SA
Victoria Square
Grote St, Adelaide SA 5000
WHAT ARE THE OPENING TIMES?
Last skating session begins an hour before closing time.
| LOCATION | OPENING TIMES | TIMES |
| PERTH – Elizabeth Quay | Mon – Wed | 10am – 9pm |
| 23rd June – 15th July | Thurs – Fri | 10am – 11pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| CANBERRA – Garema Square | Mon – Wed | 10am – 9pm |
| 30th June – 22nd July | Thurs – Fri | 10am – 10pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| BRISBANE – King George Square | Mon – Wed | 10am – 9pm |
| 23rd June – 15th July | Thurs – Fri | 10am – 11pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| MELBOURNE – Crown Southbank | Mon – Wed | 10am – 9pm |
| 23rd June – 15th July | Thurs – Fri | 10am – 11pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| TOOWOOMBA – Civic Square | Mon – Wed | 9am – 9pm |
| 23rd June – 15th July | Thurs – Fri | 9am – 10pm |
| Sat | 9am – 10pm | |
| Sun | 9am – 10pm | |
| SYDNEY – Cathedral Square | Mon – Wed | 10am – 9pm |
| 30th June – 22nd July | Thurs – Fri | 10am – 11pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| ADELAIDE – Victoria Square | Mon – Wed | 10am – 9pm |
| 30th June – 22nd July | Thurs – Fri | 10am – 11pm |
| Sat | 9am – 11pm | |
| Sun | 9am – 10pm | |
| SORRENTO – Foreshore | Mon – Wed | 9am – 9pm |
| 23rd June – 15th July | Thurs – Fri | 9am – 10pm |
| Sat | 9am – 10pm | |
| Sun | 9am – 10pm |
WHERE CAN I PURCHASE TICKETS?
DO I HAVE TO PRINT MY TICKETS?
Tickets can be printed at home or viewed on your smart phone.
IS SKATING AT FESTIVAL FREE TO ENTER?
Skating At Festival is free to enter and spectate. However, the ice-skating sessions and the rides require a ticket to enter.
DO I HAVE TO PRE-PURCHASE TICKETS?
Ice-skating sessions and rides can be purchased online and on-site, however sessions can sell out so we recommend you book early online to avoid disappointment.
HOW DOES THE RIDE PASS WORK?
Each Ride Pass gives you unlimited access to our rides for 1 hour. Ticket starts from the time the first ride is attended and ends in 1 hour of that time. The session can not be consumed in segments. 1 ticket per person.
*Note: this is not available at every location, see the Activities page to see what’s available in your location.
I AM NOT A CONFIDENT SKATER - CAN I STILL HAVE A GO?
Absolutely!! We encourage all abilities to come for a skate at our ice-rinks. We provide protection packs for the little one’s and Kanga Skate Aids for all ages.
Our Kanga Skate Aids are perfect for anyone needing a little extra balance.
Also each rink has allocated Ice Marshall’s who can provide some tips and tricks to help you get comfortable in your skates.
WHAT WILL THE CROWDS BE LIKE?
Skating At Festival is expected to peak late afternoon and evening. We anticipate busy periods during the school holidays. Capacity on the ice-rink is capped, to ensure you have a great time. To avoid disappointment book online to secure your desired time.
WHAT ARE THE AGE RESTRICTIONS FOR ICE SKATING?
Ice skating is available for adults and children 2 years and up.
Children are the responsibility of their guardian onsite, and must adhere to Skating At’s strict terms and conditions.
Children 2 – 4 years must meet the following conditions:
1. There must be 1 ticketed adult on the ice with the child at all times.
2. The child must purchase and use an ice skating aid at all times. This must be pre-purchased prior to the session starting.
3. Must wear a helmet (provided at no cost – see skate hire).
4. Must wear double bladed skates (provided at no cost – see skate hire).
All adults that are accompanying a child on a ride will need to purchase their own ticket for the ride.
Adults are not permitted to skate with children in their arms.
CAN WE SKATE IN THE RAIN?
The ice rink at Skating At Festival is open rain or shine and it’s perfectly safe and fun to skate in both of these conditions, after all it is a Winter activity! Rain/sun can cause a little extra water on the ice, these are still safe skating conditions but can mean you might get a little splash! We strongly recommend raincoats and a change of clean dry socks on rainy days and sunscreen and hats on sunny days.
There are no refunds for wet weather so please choose your session carefully!
EXTREME WEATHER CONDITIONS:
Skating At Festival wants you to have a great time so we’re constantly monitoring the weather to ensure sessions are safe to proceed. If severe storms or electrical storms take place organisers will cancel the session and advise accordingly. This happens 15 minutes before each session to ensure everyone has a chance to skate and that the most current conditions are being assessed. If a session is cancelled, all ticket holders will be offered replacement tickets for an alternate desired skating time.
(It should be noted that session cancellation due to inclement weather is at the discretion of the promoter and skaters will be offered an alternative time.)
WHAT HAPPENS IF THE ICE RINK IS CLOSED DUE TO WEATHER/SAFETY?
Skating At Festival organisers may close the Ice Rink and rides at any time on a permanent or temporary basis due to the weather, safety, and any other reason. This is at the absolute discretion of Skating At Festival staff and authorities. If the Ice Rink is closed either before or during the session Skating At Festival will provide the participant with a replacement ticket to another session or refund any money paid by the participant in respect to the ticket. Skating At Festival and partners are otherwise not liable to the participant for any other expenses or damages of any kind.
PARKING AND TRANSPORT?
We are located in some of the most iconic locations across the Australia. These are busy locations so make sure you give yourself plenty of time to get their and plan ahead. Check out Google Maps in the contact bar on the left of your screen. Clicking on this map will provide you with nearest parking and transport facilities.
IS SKATING AT FESTIVAL WHEELCHAIR ACCESSIBLE?
All sites are wheelchair accessible, and wheelchairs can go onto the ice-rink for a glide!
Companion cards/Carers cards are permitted and receive a free skate ticket. Just show the card at the ticket box when attending as a carer/companion.
WHERE DO I GO ONCE I HAVE ARRIVED?
Please head to the ice-rink entry to present your ticket (printed or on your smart device) to the gate attendant. Alternatively, head directly to your closest box office for enquiries or ticketing information.
CAN I POST PHOTOS TO SOCIAL MEDIA?
Yes! We encourage you to post photos of your experiences from the day. Don’t forget to tag us.
BOOKINGS: I HAVEN'T RECIEVED MY TICKETS, WHAT DO I DO?
You should receive two emails once you’ve gone through the ticketing process. One email with your tickets, another email with your receipt.
Please check your JUNK & SPAM folders for your tickets if they are not in your INBOX.
If you have checked all inboxes and you still can’t find your tickets please lodge your enquiry here.
BOOKINGS: I WOULD LIKE TO CHANGE A BOOKING, HOW DO I DO THIS?
To change your booking, you will need to create an account here.
Fill in the ‘New Registration’ section to create your account. You must create an account with the same email that you made the original booking with. Then you’ll be taken to a page where you can see your bookings and make any desired changes.
ARE PETS ALLOWED AT THE EVENT?
Yes, this is dog friendly event.
Your 4 legged pals are allowed on the event site however they are not allowed to enjoy the skating or activities.
Please check with local council restrictions.
STILL LOOKING FOR MORE ANSWERS?
Email: [email protected]
Our hours are Monday – Friday, 10-3pm. We will aim to get back to you ASAP.
Include as much info about your booking or enquiry as you can so we can best help you.